FAQ

FAQ 
Q: How long has Garcea Computers been in business?
A: We have been in business for over six years now.

Q: How many years of experience do Garcea Computers technicians have?
A: We have ten years of experience.

Q: Where is Garcea Computers located?
A: We are located in Rockford, IL. Rockford is about two hours West of Chicago.

Q: How long does it take to create a Web site?
A: It usually takes one to two months, depending on how quickly you get the content for the Web site to us.

Q: I have a Web site, and I don't want to update it myself. Can you help me?
A: Yes. We offer unlimited monthly updating as an option on your Web site contract.

Q: How are your Web sites different from those offered by other companies?
A: Each of our sites is unique. We don't use a standard template like other companies do.

Q: How long does it take to get repair work done?
A: It depends on the problem. Most problems that require a technician to pick up the computer take about a day to diagnose and then about three days to get the problem fixed and the computer back to you where it belongs. On-site repairs can often be done in a couple of hours, and sometimes in just minutes!

Q: Do you do anything else besides repair work and Web sites?
A: Yes. We also handle networking and consulting. Please see our Consulting and Network/Server Setup pages for more information.

Q: How much do you charge?
A: Please see our pricing page for full details.

Q: What types of products do you recommend to keep my computer safe and running well?
A: We recommend Trend Micro to keep your computer free of viruses and other Internet threats. We also recommend having enough memory in your computer to keep it running quickly.



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